TERMS: Prepayment by PayPal, check, money order, debit or credit card.

Our PRIVACY POLICY follows the old rule: treat others as you want to be treated yourself. No unsolicited contacts with our customers are allowed. No data obtained from our patrons are forwarded, distributed or used in any way other then to fill the order to complete customer satisfaction. If you want to receive an information about additions to our catalog, promotional offers and news by e-mail or by regular mail, please let us know.

Secure on-line Credit Card order processing is provided by PayPal. When our patron clicks Add to Cart button, he is transferred from our server to secure PayPal server, where all transactions take place. PayPal secure server software encrypts all of the information that you provide, including your credit card number, name and address. Orders are processed by PayPal, who verifies the credit card information and approves the order within minutes. We receive the approval message with the list of items ordered. To maintain high quality of services, our policy prohibits from taking our customer credit card information over the phone. We do believe that it is more safe to place it through PayPal secure server.

CHECK OR MONEY ORDER: List the products you wish to order by product name, size and price. Include shipping cost: $ 5.00 for continental USA, $12.00 for Canada. Please include 7% sales tax for orders from North Carolina. Mail ordering information with payment to Floraleads GR, PO Box 5546, CARY, NC 27512. Please include the name and street address with your order. We will confirm the order and shipment date by e-mail, if e-mail address is provided with the order. If you want us to confirm the shipment date by phone, please indicate. There is a 10% discount on all orders paid by check at $ 50.00 or more (before shipping charges).

SALES TAX Sales tax is required for orders from North Carolina and will be charged at check out. No sales tax is required for orders from other states.

BULK ORDERS: Contact us for prices on bulk orders.
WARRANTY All products manufactured and distributed by Floraleads GR are guaranteed to be 100% natural and contain no artificial ingredients or synthetic additives, unless specified otherwise. All reagents used are of pharmaceutical grade or higher, all herb, berries and roots are raw and unprocessed.

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SHIPPING. One flat shipping fee on all orders shipped in USA. Please see SHIPPING
RETURNED ORDERS AND HANDLING FEE. Shipping cost of returned orders is not refundable. Handling fee is applied only to returned orders. There is a handling fee of $ 2.90 on domestic orders returned due to incorrect address or other reasons. There is a handling fee of $ 9.90 on international orders returned due to incorrect address falure to pick up or other reasons. No handling fee is charged if order was returned due to our mistake.
OUR REFUND POLICY If you are not happy with the product you receive from us for any reason, we will issue a full refund, less actual shipping cost (the cost we paid to ship the order) and handling fee, upon receipt of the unopened product in the original package shipped back to us pre-paid within 30 days of the shipping date.

Prices are subject to change without notification.

International Shipping and Accelerated Shipping
International orders are shipped via insured registered USPS air mail. Shipping cost is in indicated at check out. If shipping via UPS or FedEx is preferable, visit UPS or FedEx web sites and calculate the cost of shipping to your location from Cary, NC (index 27512), assuming reasonable weight and size of the parcel (minimum 1 lb, 6x6x6). Add $ 1.00 for additioanal handling/shipping (below) to the shopping cart. Multiply it in the cart to obtain the amount, which, when combined with regular shipping fees, will give the cost of UPS or FedEx shipping. Please indicate the preferable carrier in the comments to the order. Alternatively, e-mail us and we will respond with shipping cost. Please note, we reserve the right to cancel the order if shipping fee will be lower than actual shipping cost.
Additional Handling, Shipping - $ 1.00 -

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Floraleads GR, PO Box 5546, Cary, NC 27512, tel 919-303-1420 - customer support mail address